Business Operations & Customer Experience

Streamline how your business runs. Learn how to design efficient systems for daily operations—from managing inventory and vendors to setting up workflows and customer service processes. We'll also explore how to create exceptional customer experiences that drive loyalty and referrals.

You’ll learn:

• How to set up smooth day-to-day operations
• The importance of systems and workflows for efficiency
• Basics of vendor, inventory, and service management
• How to design a customer experience that builds loyalty
• Tools and tips for customer service excellence